Returns & Exchanges
At Stone & Stylish Jewellery, we want you to be completely enchanted by your new pieces. If you are not entirely satisfied, we offer a seamless 30-day return policy for all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
- 2.Secure Packaging
Carefully place the jewellery in its original branded box and protective shipping mailer to ensure it remains undamaged during transit.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
- 4.Quality Inspection & Refund
Once our artisans verify the item's condition, we will process your full refund or exchange within 5-7 business days.